Privacy Policy

1. Information we collect

When you place an order or contact us, we collect: name, email address, shipping address, phone number, and order details. Payment details are collected directly by our payment processor (Razorpay) and are not stored on our servers.

2. How we use your information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your inquiries and provide support
• To improve our products, site, and customer experience
• To comply with legal obligations

3. Sharing your information

We share your information only with service providers who help us operate the business — payment processors (Razorpay), shipping partners, and email delivery services. We do not sell your personal information to third parties.

4. Cookies

We use essential cookies to keep your cart working and your session active. We may use analytics cookies to understand how the Site is used. You can disable cookies in your browser, but some Site features may not work correctly.

5. Data security

We use industry-standard security measures including HTTPS, encrypted database storage, and role-based access control to protect your data. No system is 100% secure, but we work hard to defend the human layer — and yours.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us. We will respond within 30 days.

7. Children

Our products and Site are not intended for children under 13. We do not knowingly collect personal information from children.

8. Contact

For any privacy questions or requests, contact us at hello@layer8swag.com.